To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

 

What items are returnable?

  • You can return your items within 30 days of receipt of your shipment.The item must be in original packaging
  • The item must be unused and reselable
  • Custom Size products cannot be returned

 

Are there any charges for return?

  • You must pay the return charges using a recognised courier service. We will provide more information to help ince your return request has been submitted
  • We recommend taking further courier insurance for lost or damaged items
  • We cannot accept responsibility for lost or damaged returns

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • Once approved, your refund will be processed, and a credit will automatically be applied back to your original method of payment.
  • This can take 2-10 days depending on your method of payment