To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
- You can return your items within 30 days of receipt of your shipment.The item must be in original packaging
- The item must be unused and reselable
- Custom Size products cannot be returned
Are there any charges for return?
- You must pay the return charges using a recognised courier service. We will provide more information to help ince your return request has been submitted
- We recommend taking further courier insurance for lost or damaged items
- We cannot accept responsibility for lost or damaged returns
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Once approved, your refund will be processed, and a credit will automatically be applied back to your original method of payment.
- This can take 2-10 days depending on your method of payment